Ways to Earn
VIP Tiers
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FAQs
How do I join the Phase Zero Reward program?
Joining Phase Zero Rewards is quick and easy, simply create an account on our website and opt-in to the program. You will automatically start earning points with your first purchase!
Is the program free to join?
Yes! It’s completely free! There are no membership fees or hidden costs. It’s just our way of saying thank you for being a loyal customer!
How do I earn points?
For every £1 spent at Phase Zero, you earn 1 point! Check above for more ways to earn and unlock bonuses.
P.S. If you're shopping internationally, your currency will be converted to £, and you'll receive the equivalent points.
How can I track my points?
Your point balance is displayed on the "My Account" page. Log in to see a breakdown of your points history and activity
Do my points expire?
Points will expire after one year if there isn't any account activity.
How do I redeem my points?
Make sure you are logged into your account, redeem your points for $$ off your purchase with a coupon, and apply the coupon code at checkout! Coupons cannot be combined.
Can I combine my loyalty reward and a promo code?
We hate to say it, but Phase Zero Rewards and promo codes cannot be combined.
What happens if I return my order?
If you return a purchase, the points you earned for that purchase will be deducted from your account.
The order I placed last week doesn't show up in my points, why?
If you used a different email to check out, they will not be applied to your account. If you have any questions or need to merge accounts please reach out to hello@phasezeromakeup.com